Focus on fraud
what you should know
Macklin Credit Union is committed to protecting your privacy and keeping your personal and financial information safe.
Our online services and internal systems are protected through the use of industry standard security techniques and a number of measures to ensure that your information is safe and secure.
What can you do to protect yourself?
You, as our member, play a very important role in ensuring that your personal information is protected. Just like you take steps to protect your personal possessions, there are important steps you should take to protect your financial information and access to your accounts.
- Select complex passwords that have meaning to you but would be difficult to guess. Use a combination of symbols, characters and letters where possible.
- Do not use your PIN or part of your PIN for other passwords
- Do not share your PIN or password with anyone
- Change your password regularly - best practice is every 90 - 120 days.
- Install trusted anti-virus programs, personal firewalls and anti-spyware on your personal devices, and install updates and security patches as soon as they become available.
- Do not access your online banking or any account with personal information on a public computer or on public Wi-fi.
- Never disclose any personal information over the phone or via email to anyone, even if they claim to be a source your trust. Any requests for personal information, by electronic means, phone or letter, should always be verified independently before complying.
- Never respond to any messages, email or regular mail if you do not know the sender
What to do if you suspect that you may be the target or a victim of fraud
- Call your local RCMP
- Call us on 1-306-723-2333 or send us an email at firstname.lastname@example.org
- Report economic crime online at the Canadian Anti-Fraud Centre website.
Latest Fraud Alerts: Click here to learn about current scams